Private Internet Access is a proxy service that lives up to its name. This web proxy does an excellent job of hiding your location and IP address. It gives you options to help keep your data secure. The glaring issue with Private Internet Access is the company's lack of clarity on the amount of IP addresses and servers it offers. This proxy service is harder to set up than most of those we reviewed.
This proxy service didn't reveal in which countries its servers are located. However, the company did disclose that it has 12 data centers worldwide. Private Internet Access didn't disclose the number of IP address it has. The web proxy said it has one IP address in rotation at each location all the time. It adds IP addresses as users need them.
If a server goes down, the web proxy automatically will transfer you to another server so that you don't have to wait for the server to be repaired. You can switch server locations as many times as you want. Private Internet Access allows you to change which server you're using. However, we were unable to identify how to do this.
You can connect to a server using OpenVPN, PPTP or L2TP. OpenVPN is the best option of the three. It creates a virtual private network that is secure and stable for sharing your data. The tunnel that your data transmits through is TLS encrypted, which provides great security. Additionally, this anonymous proxy server offers both 128- and 256-bit encryption to keep your data secure. The different encryption levels work with specific connections. For instance, if you use OpenVPN, you'll have 256-bit encryption for your data.
One license grants you rights to use the proxy service on two electronic devices. You can also use Private Internet Access on Android and Apple devices. Unlike some of the other proxy services we reviewed, this feature is included in the price of the subscription.
Overall, the installation process was confusing. The buttons for installing on a PC and installing on a Mac didn't work when we tried them. They move like virtual buttons but no action follows.
Installation is a little confusing with this software. To install OpenVPN on a Windows 7 machine, you have to jump through several hoops. We ended up installing it on Windows XP, using PPTP, which was easy to do.
When we were ready to uninstall it, we couldn't find uninstall in the programs. However, when we looked at the network configuration, we just clicked to cancel the connection and that was it.
We wish tech support were a little more useful. It would have been nice to have more detailed instructions on how to install OpenVPN on a Windows 7 machine. Commenters in the user forum also noted this. We tried connecting to live chat but an agent never connected.
You have seven days to return the product if you decide you don't want it. This is less than the amount offered by other proxy services in our review. We would have liked to see Private Internet Access offer a longer guarantee if you sign up for a subscription that's longer than a month.
You can browse the web anonymously with Private Internet Access, and know that your data will be secure. You can even put it on your mobile devices. It may be harder to set up on your computer than other proxy services might be. However, once it's up, you shouldn't run into any problems.
Private Internet Access offers great security options; it provides 256-bit encryption through an OpenVPN connection.
The configuration process is a bit confusing and you may have difficulty reaching help and support. Additionally, the company wouldn't share how many IP addresses it has.
You can be confident that this web proxy will hide your identity and keep your data secure.